These sales terms apply to www.axebat.com, an e-commerce website owned and operated by Baden Sports, Inc., with headquarters in Renton, Wash. Baden Sports (“Axe Bat”) is the seller of all products on www.axebat.com. All communication regarding your purchases from our online store will be delivered electronically through email or posting on the website. You agree all communications provided electronically satisfy any legal requirement that such communications be delivered in writing.
About Sale Terms
The below sales terms apply only to purchases made on www.axebat.com. Other websites selling the same products might have different terms and conditions. Axe Bat reserves the right to change or modify these terms; such changes would apply to all orders placed on or after the effective date stated by Axe Bat.
Information contained in Axe Bat’s advertising, brochures or other written materials, on www.axebat.com, or given to you, is for informational purposes only and does not represent an offer by Axe Bat to supply any products.
By placing an order for products on www.axebat.com, you agree to be bound by and accept these sales terms.
PLACING YOUR ORDER
To buy products on www.axebat.com, you must:
- Provide your name, address, phone number, email address, payment details and other required information.
- Be at least 18 years old.
- Be the owner or authorized holder of a valid credit/debit card.
ORDER PROCESSING & CONTRACT FORMATION
You agree your order is an offer to buy the products listed in your order under these sales terms. All orders must be accepted by Axe Bat; we may choose not to accept abnormal orders or orders we suspect are not placed in good faith. After receiving your order, we will send you an email with your order number and listing the item(s) you ordered.
Acceptance of your order and the formation of the sales contract between you and Axe Bat will not take place unless and until you receive your order confirmation email from Axe Bat.
SHIPPING & HANDLING COSTS, CHARGES & TAXES
The price charged for a product will be the price in effect at the time the order is placed, and will be listed in the order receipt and order confirmation email. Axe Bat reserves the right to change prices at any time without notice. Price increases will only apply to orders placed after such changes. Axe Bat will not, under any circumstances, refund past orders to account for any current or future pricing adjustment made. Promo codes must be used at the time of the order and will not be credited back after the order is placed.
Axe Bat charges sales tax where required to do so by law. If you are shipping to states where sales tax is charged, the appropriate taxes will be added to your total and displayed on your order. Prices for all products do not include charges for shipping and handling.
Separate charges for taxes and shipping will be itemized in your shopping cart and on your order confirmation email.
SHIPPING
Orders typically ship within 24-to-48 business hours from the time the order is placed. You should receive your order confirmation by email immediately after placing your order, then another email containing tracking information once your order ships. If you do not receive a shipping confirmation notice, please contact our customer service department.
All orders ship from Seattle, Wash., and can take up to six days via ground shipment to arrive at destinations within the United States (longer for international deliveries).
Free shipping does not apply to international orders, and the buyer is responsible for any duties, taxes or fees associated with shipping internationally.
PRODUCT AVAILABILITY & DELIVERY
Axe Bat does not guarantee the availability of any product on www.axebat.com. Axe Bat reserves the right, without liability or prior notice, to change, discontinue, or stop making any product.
We will provide you with the information on the latest expected delivery date.
In case you unreasonably defer delivery, or delay the receipt of delivery after we have notified you that we have tried to deliver the ordered items to you, or if you provide us with an incorrect delivery address that results in an unsuccessful delivery, the package will be returned to Axe Bat.
Delivery options are defined in checkout and are subject to change. Delivery based on the option selected is not guaranteed.
Axe Bat shall not be held responsible for delay or failure to perform if the delay or failure is caused by any circumstances beyond its reasonable control, including but not limited to, acts of war or terror, strikes, national or local states of emergency, failure of transportation facilities, power or utility outages, earthquakes, or other natural disasters.
COMPATIBILITY OF PRODUCT
Prior to placing your order, you should ensure the product(s) you purchased are compatible with their intended use. Information provided on www.axebat.com should be used as a reference when checking compatibility. In the event of a difference between information on www.axebat.com, and any other website or source of information, the compatibility of products as described on www.axebat.com at the time of purchase will take precedence. You should examine the delivery package and received products as soon as they are delivered to check their condition and to ensure your order is complete.
PAYMENT
Payment by credit/debit cards shall be made by a credit or debit card approved by Axe Bat. Approved card types are listed on www.axebat.com. You must supply your payment card details when you order. Your card might not be accepted if:
- The name on the card does not match the billing name given, or;
- The billing address given does not match bank records.
Your payment card will be charged on shipment of the ordered items. Axe Bat will not supply the items to you until your card issuer has authorized the use of your card for payment of the ordered product(s). Your order confirmation email serves as proof of purchase; we recommend that you save and print it should you need it later.
TITLE TO PRODUCTS
Axe Bat retains full legal title to product(s) until it has received all amounts due on the ordered product(s).
RETURNS & EXCHANGES
Axe Bat offers a 30-Day Challenge on select current-year model bats purchased on www.axebat.com. If you’re not completely satisfied within 30 days of receiving your new bat, we’ll buy it back for the price at which it was purchased, even if you’ve used the bat in games or practices.
Closeout bats, speed trainers, youth speed trainers, Blast Motion Swing Analyzer, training bats, and wood bats are not covered by the 30-day guarantee. Customer also cannot use the 30-day guarantee to return bats for a discounted price. More information on the 30-day guarantee can be found here.
For all other returns and exchanges, the product(s) must be in its original wrapper and must not have been used. To qualify, you must contact Axe Bat via the warranty form on our website within 30 days of receipt of the delivery. Axe Bat will issue a RA number, which must be clearly marked on the package that is being returned. In most cases, the customer is responsible for shipping costs associated with returns. Exchanges will be processed within 72 hours of the receipt of the product(s), and the replacement product(s) might take up to 48 hours to ship. Refunds will be processed within 72 hours of receipt of the product(s), however it might take longer than that for the funds to be deposited to your account.
If the product(s) you received do not correspond to the ones you ordered, or if your delivery is incomplete or damaged in transport, please contact us without delay. You can reach our customer service department during normal business hours by phone at (855) AXE-BATS or email at info@axebat.com.
GENERAL
If any provision or provisions of these sales terms shall be held to be invalid, illegal or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired.
Marketing
Axe Bat records essential information about user activity and interactions with this website for the purposes of security and site optimization analytics. This limited first-party data may be further enhanced with the help of third-party data sources to help facilitate visitor segmentation and re-engagement through verified marketing channels, within the respective boundaries of applicable legal standards.
SMS Text Marketing Terms and Conditions can be seen here.
GOVERNING LAW
These sales terms shall be governed and construed in accordance with laws of the State of Washington, U.S.A.